PRIVACY POLICY

01INTRODUCTION

The LiveFree Group LLC ("LiveFree," "we," "us," or "our") operates the website thelivefreegroupwork.com (the "Site") and offers sports collectibles and related products and services, including trading cards, autographed memorabilia, game-used items, vintage collectibles and consignment services (collectively, the "Services").

This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have regarding that information. By using the Site or our Services, you acknowledge that you have read and understood this Privacy Policy.

02INFORMATION WE COLLECT

We collect information in the following ways:

Information you provide directly. When you contact us, place an order, request a quote, sell or consign items, or create an account, you may provide:

• Name and contact details (email address, phone number);
• Shipping and billing addresses;
• Payment-related information (processed by our payment providers — we do not store full card numbers);
• Details about items you wish to buy, sell or consign, including photos and provenance information;
• Order history and communication records.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect:

• Device and browser information (browser type, operating system, screen size);
• IP address and approximate location (city/region level);
• Pages viewed, referring URLs, time spent on the Site, and similar usage data;
• Data collected through cookies and similar technologies (see Section 5).

03HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process, fulfill, ship and track orders, and manage purchases, sales and consignments;
• Verify authenticity and provenance of collectibles bought, sold or consigned;
• Respond to your inquiries and provide quotes and offers;
• Manage payments, invoices, refunds and applicable taxes;
• Operate, maintain, secure and improve the Site;
• Send service-related communications (order confirmations, shipping updates) and, where permitted, marketing communications you can opt out of at any time;
• Prevent fraud, counterfeiting and abuse, and protect the integrity of our marketplace;
• Comply with legal obligations and enforce our agreements.

We do not use your personal information for purposes that are incompatible with the ones described above without notifying you first.

04HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. Vendors who help us operate — such as payment processors, shipping carriers, hosting, email, analytics and accounting — under obligations to protect your information;
• Shipping & insurance. Name and address are shared with carriers and insurers as required to deliver and protect your order;
• Authentication partners. Where necessary to verify an item, we may share item information (not your personal details beyond what's required) with third-party authenticators and grading services;
• Legal requirements. When required by law, regulation, legal process or enforceable governmental request, or to protect the rights, property or safety of LiveFree, our customers or others, including fraud prevention;
• Business transfers. In connection with a merger, acquisition, financing or sale of all or part of our business, subject to confidentiality protections.

05COOKIES & TRACKING TECHNOLOGIES

The Site may use cookies and similar technologies (such as local storage and pixels) to make the Site work properly, keep items in your cart, remember preferences, and understand how visitors use the Site through analytics.

You can control cookies through your browser settings, including blocking or deleting them. Note that disabling certain cookies may affect how parts of the Site function, such as checkout. Where analytics tools are used, the data we receive is aggregated or pseudonymized and used only to improve the Site and our Services.

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them, but we honor the opt-out rights described in Section 9.

06THIRD-PARTY SERVICES & LINKS

The Site and our communications may contain links to third-party websites and services that we do not operate or control — including payment providers, shipping carriers, marketplaces, grading houses and social media platforms. This Privacy Policy does not apply to those third parties.

We encourage you to review the privacy policies of any third-party service you interact with. We are not responsible for the privacy practices or content of third-party sites and platforms.

07DATA RETENTION

We retain personal information only for as long as it is reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• For the duration of our business relationship and to maintain order, sale and consignment records;
• As required to comply with legal, tax, accounting or contractual obligations;
• As needed to resolve disputes, prevent fraud and enforce our agreements;
• To maintain provenance records associated with collectibles, where applicable.

When personal information is no longer needed, we delete it or anonymize it so it can no longer be associated with you.

08DATA SECURITY

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. These measures include limiting access to personal information to people who need it for legitimate business purposes, using reputable payment processors, and not storing full payment card numbers on our systems.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will act in accordance with applicable law.

09YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, including the rights to:

• Know / access the personal information we hold about you;
• Correct inaccurate personal information;
• Delete personal information, subject to legal exceptions (such as records we must keep for tax purposes);
• Opt out of marketing communications at any time;
• Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us using the details in Section 12. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law.

10CHILDREN'S PRIVACY

The Site and our Services are intended for adults. They are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. Purchases require a valid payment method held by an adult.

If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete that information promptly.

11CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements. When we do, we will revise the "Last updated" date at the top of this page.

If we make material changes, we will take reasonable steps to notify you, such as posting a prominent notice on the Site. We encourage you to review this page periodically to stay informed about how we protect your information.

12CONTACT US

If you have questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us: